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Return and Refund Policy for Athletic Aliments - Nutrifootball

At Athletic Aliments S.L., we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our return and refund policy is designed to ensure that our customers can shop with confidence. Please read our policy carefully before making a purchase.

1. Return Eligibility

  • Time Frame: You may return items within 20 days of receipt for a refund or exchange.
  • Condition: Items must be returned in their original condition, unopened, and with all packaging intact. Damaged, defective, or incorrect items are eligible for return.
  • Services: To be eligible for a return or refund, services must not have been fully utilized or consumed.

2. Non-Returnable Items

  • Opened or used supplements.
  • Items purchased on clearance or during special promotions.
  • Gift cards or downloadable products.
  • Due to the nature of digital products, refunds are not available once the service has been accessed or the order has been confirmed. Exceptions may apply in cases of technical issues or errors on our part
  • Supplements that have exceeded their expiration date

3.- Service Cancellation.

  • Cancellations of services must be made at least 24 hours before the scheduled appointment to qualify for a refund or rescheduling

4. Return Process

  • Initiation: Contact our customer service team at support@athleticaliments.com to initiate a return. Provide your order number and reason for the return.
  • Approval: Once your return is approved, you will receive instructions on how to send the items back to us.
  • Shipping: Customers are responsible for the cost of return shipping unless the product is defective or incorrect.

6. Exchanges

  • Items eligible for return can be exchanged for a different product of equal or lesser value.
  • If you wish to exchange an item, please contact our customer service team for assistance.

7. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund, including return shipping costs.

8. Customer Support

We appreciate your business and are committed to providing you with the best products and service possible. Thank you for choosing Athletic Aliments & - Nutrifootball for your sports nutrition needs.

At Athletic Aliments S.L., we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our return and refund policy is designed to ensure that our customers can shop with confidence. Please read our policy carefully before making a purchase.