General Terms and Conditions of Contracting - Products from athleticaliments.com
Pre-Contractual Information
The present website, athleticaliments.com, is owned by ATHLETIC ALIMENTS SL with NIF B56308737 and fiscal address at s: Carrer d'Atenes 9, 08006 Barcelona, Spain.
The General Terms and Conditions of Contracting regulate the distance selling relationship between ATHLETIC ALIMENTS SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Conditions of Contracting, Law 3/2014, of March 27, which amends the consolidated text of the General Law for the Defense of Consumers and Users, Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, General Data Protection Regulation (EU) 2016/679, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.
ATHLETIC ALIMENTS SL reserves the right to make the modifications it deems appropriate, without prior notice, in the General Terms and Conditions. Such modifications may be made through its websites by any legally admissible form and shall be binding for as long as they are published on the web and until they are validly modified by subsequent ones. Notwithstanding, ATHLETIC ALIMENTS SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems appropriate, announcing them in a timely and proper manner. Users will be subject to the Conditions in force at the time they make each purchase.
Purpose of the Website
The purpose of the website is the sale of supplements and the contracting of special diet services.The duration of the contract will be linked to the delivery of the product, without prejudice to the right of withdrawal.As a user or client, you expressly declare to know, understand, and accept the conditions of use and these general contracting conditions. Likewise, you declare to be of legal age or emancipated minor and to have the legal capacity necessary to access the websites of ATHLETIC ALIMENTS SL and to contract through them.The European Commission provides an online dispute resolution platform, which is available at the following link: http://ec.europa.eu/consumers/odr/.
Purchase Process
To acquire our products, you can go to the corresponding section of our online store.You can register as a web user to make online purchases in the corresponding section on the website itself. In accordance with the applicable and current data protection regulations, ATHLETIC ALIMENTS SL informs users that the personal data collected during the registration process and subsequent purchase will be incorporated into the treatment system owned by ATHLETIC ALIMENTS SL, in order to process such actions by the user and manage subsequent actions derived from them.In accordance with the rights conferred by the current data protection regulations, you may exercise your rights of access, rectification, limitation of treatment, deletion, portability, and opposition to the treatment of your personal data as well as the consent given for the treatment of them, directing your request to the address mentioned above or to the email akochen@athleticaliments.com. You may contact the competent Control Authority to present the claim you deem appropriate (for more information, refer to the website's privacy policy).During the purchase process, you must identify yourself with the username and password provided. These data will not be public. You are responsible for treating the identity and password obtained in the registration as a client confidentially and responsibly, and you cannot transfer them to another. You can modify the registered information at any time in your client area. In this same section, you will have access to a history of your orders, this is just a consultation section but it allows for management, allowing the user to delete those records that they consider are not necessary to visualize.Once the purchase process is finished, the client will receive a confirmation of it by email. It is essential that during the purchase process the user indicates a valid email. If within 24 hours from the completion of the order you do not receive the confirmation, please contact ATHLETIC ALIMENTS SL at the customer service phone number 696439960 or via the email akochen@athleticaliments.com.
Billing
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order. The user will be offered the option to have an electronic invoice available with prior consent. Accepting this means of billing will imply the sending of the invoice electronically with the corresponding legal effects. Subsequent invoices will be provided by this means unless otherwise indicated. The consent given for the receipt of the electronic invoice may be revoked at any time by sending an email to the email address indicated above for this purpose.
Offer and Validity
In the case of a product on offer, it will always be indicated along with its essential characteristics, the price of the offer, and its validity.In compliance with the current regulations, ATHLETIC ALIMENTS SL offers information on all items for sale, their characteristics, and prices. However, ATHLETIC ALIMENTS SL reserves the right to withdraw, replace, or change the products offered through its website by simply changing the content of it. In this way, the products offered at any given time on the web will be governed by the General Contracting Conditions in force in each case. Likewise, ATHLETIC ALIMENTS SL will have the power to stop offering access to the mentioned products without prior notice at any time.
Essential Characteristics of the Products
The products offered in our online store incorporate a photograph and the essential characteristics of them; this is the information obtained from the manufacturer. The product's characteristics identify the colors in which the product is available.
Guarantees
ATHLETIC ALIMENTS SL responds to the lack of conformity of all the products offered on the website for a period of three years from delivery.In accordance with the General Law for the Defense of Consumers and Users, defects that appear during the first 2 years in new products are understood to be of origin, that is, that they already existed at the time of delivery, unless the company can prove that the defect has been caused by misuse.ATHLETIC ALIMENTS SL has an after-sales service, for the period indicated. The client can go to the establishment of ATHLETIC ALIMENTS SL, to the after-sales service, by email to akochen@athleticaliments.com or to the points established by the provider itself. In case of doubt, you can contact the customer service phone number 696439960 or via the email akochen@athleticaliments.com.When it comes to perishable products and you receive them in poor condition or expired, contact us through akochen@athleticaliments.com. It will be essential to follow the storage instructions determined on the packaging itself, in addition to observing the expiration date, always keeping the proof of purchase.
Prices
All products indicate the sale price in euros and do not include the Value Added Tax (VAT), however, the user will be allowed to view the final complete price before completing the order.If any other tax is applicable, it will be indicated accordingly (IGIC or IP
Shipping Destinations
ATHLETIC ALIMENTS SL ships to:
All over the world
Delivery and Shipping Costs
ATHLETIC ALIMENTS SL will charge, in concept of shipping costs, the following: Shipping costs will be applied depending on the shipping zone, size, weight, product dimensions, as well as the order amount. The client will be able to view the costs before finalizing the purchase. The distribution of products is carried out through Amphora Logistics. Shipping costs will be free for purchases over 60 Euros. To the following destinations: Peninsula and Balearic Islands. ATHLETIC ALIMENTS SL covers possible customs charges.
Payment Methods
The client can pay the amount of their order by choosing any of the following methods. During the purchase process, you must indicate your choice:
Credit Card VISA or MASTERCARD:
The client can pay the amount of their order by choosing any of the following methods. During the purchase process, you must indicate your choice:
All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All information transmitted travels encrypted through the network.
Likewise, the data on your credit card is entered directly on the bank's page, on the POS (Point of Sale Terminal of the Bank) and is not entered nor registered in any ATHLETIC ALIMENTS SL server.
When paying with a VISA or MASTERCARD card, you will always be asked for the following data: card number, expiration date, and a Validation Code which corresponds to the last three digits of the number printed in italics on the back of your VISA or MASTERCARD card, thus offering more guarantees regarding the security of the transaction.
This payment method is valid only on the web.
Bank Transfer
Upon selecting bank transfer, you will receive, along with the confirmation of your order, an email with the bank details of ATHLETIC ALIMENTS SL.
It is very important that when making the transfer you indicate in the subject line the order number, as well as your name and surname, and make the transfer within 3 days following the date of confirmation of the order to be able to validate it.
